AI NewsMeta is alerting Instagram users whose accounts were taken over using Meta AI chatbot, with some hackers claiming to still be able to exploit the vulnerability.
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Meta's customer support AI bot, Meta Business Agent, is now available globally within WhatsApp and Instagram DMs, after a two-year pilot in India, Mexico, and others. The AI agent can answer customer questions, recommend products, and book appointments.
- 0.Hackers Simply Asked Meta AI to Give Them Access to High-Profile Instagram Accounts. It Worked (simonwillison.net)
Hackers exploited Meta's AI support bot to gain access to high-profile Instagram accounts by asking it to link new email addresses, bypassing the account recovery process.
- 0.Hackers Used Meta's AI Support Bot to Seize Instagram Accounts (krebsonsecurity.com)
Hackers used Meta's AI support bot to reset passwords and deface Instagram accounts, including those of the Obama White House and the U.S. Space Force. The attack was made possible by a vulnerability in the bot's password reset flow.
- 0.Hackers use Meta AI chatbot to change emails tied to Instagram accounts amid high-profile takeovers (404media.co)
Hackers exploited Meta's AI support chatbot to change email addresses on high-profile Instagram accounts, including those of Barack Obama and Sephora, highlighting the risks of offloading technical support to AI.
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A string of high-profile Instagram accounts, including the Obama White House account, were seemingly hacked using a 'zero auth password reset' technique. The attackers faked the location of the accounts and tricked Meta's support AI into sending verification codes to their email addresses.