Hackers use Meta AI chatbot to change emails tied to Instagram accounts amid high-profile takeovers

Summary

Hackers exploited Meta's AI support chatbot to change email addresses on high-profile Instagram accounts, including those of Barack Obama and Sephora, highlighting the risks of offloading technical support to AI.

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Related coverage

Techmeme	Hackers say they used Meta's AI support chatbot to change emails tied to Instagram accounts, amid a wave of high-profile account takeovers; Meta fixed the issue	6/2/2026, 5:07:43 AM
The Verge AI	Meta’s own AI was exploited to hijack Instagram accounts	6/2/2026, 6:12:59 PM

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